FAQ

FAQs

Does the hair shed?

All hair sheds, even the hair on your head. Its natural. However our couture extensions has minimum to no shed with proper care

Does the hair take good to coloring?

Yes, however I strongly advise you seek professional help when processing hair. Be mindful that once you apply a chemical change to the hair, it is no longer Virgin Hair. You have to properly take care of the hair in order for it to obtain its luster.

How many bundles should you get?

I always recommend 3 regardless of the style, however it is your personal preference if you like a more natural look… 2 bundles of 20 inch or shorter works. For a more fuller look 3-4 bundles.

Would you recommend buying different length bundles?

If you plan on getting different lengths, I recommend getting 2 of the same lengths if not 3, to ensure fullness from top to bottom.

Will my hair wave up again after I straighten it?

Our wave that we carry is a natural wave pattern, so it isn't really curly… I always suggest that you deep condition and let your extensions air dry to ensure the visibility of the original wave pattern. After multiple installs or over processing or heat damage of course the wave wont be the same as the original wave you begin with.

Should we co-wash our bundles?

Co-washing is absolutely fine.  However, co-washing only conditions hair and does not clean it.  Leaving unintended elements that should be washed out.  I suggest all bundles are shampooed and conditioned thoroughly for best results.

 

Policies:

NO REFUND or EXCHANGES… all sales are final

Your package will be shipped within 3-5 BUSINESS DAYS of placing order, unless your order is placed when we are closed. In that case, your order will be shipped on the next business day.

Orders do not ship on holidays.

We do not overnight orders.

If there are any problems with your order, please email thecouturecollectionLLC@gmail.com with your name, order, and tracking number